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Living in a building during restoration: what residents should be told
2026-02-09 · 4 min
Noise hours, balcony access, pedestrian routing and the one phone number that prevents most complaints.
Most complaints during a restoration project are not about the work. They are about not knowing what happens tomorrow.
Noise hours in writing
Publish the start and stop times before mobilization and hold to them. Chipping concrete at 7:00 a.m. is legal and still avoidable.
Balcony access notice
Residents should get written notice at least 72 hours before their balcony comes out of use, with the return date on the same notice.
Pedestrian routing
Nobody walks under a swing stage. Routes, barricades and lighting go on a drawing that is posted in the lobby.
One phone number
A single named contact for residents. When every question has one destination, the manager stops being the switchboard.